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12/30/2003 Archived Entry: "The Art of the Apology"

Kimberly A wrote The Art of the Apology.

  1. Be Sincere
  2. Be Calm
  3. Clear Up Confusion
  4. Be Specific and Don't Exaggerate
  5. Take Responsibility
  6. Don't Take TOO Much Responsibility
  7. Invite Discussion

She includes lots of great examples, too! Via Whump.

Replies: 1 Comment

My girlfriend insists that the best way to apologize is always to start by saying "I'm sorry, I'm a retard."

People do seem to forgive her an awful lot.

Posted by poetry @ 01/03/2004 10:58 PM PST

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